C
Corelight
Renewals Manager
Skills
Sales OpsCybersecurityAINo-code AutomationsSalesforceCustomer Support
2 months ago
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Important information
Contract type:
Permanent
Salary:
$108,000 – $158,000 / year
Location:
United States
Work mode:
Onsite
Published on:
2 September 2026
What they need
- The Renewals Manager (Federal & SLED) will be an integral part of Corelight’s Public Sector sales engine
- In this role, you will combine strong commercial operations skills with a modern, tech-forward mindset to drive high retention rates, manage a tight forecast, and uncover expansion opportunities within our government and education customer base
- You will work closely with Regional Sales Managers (RSMs), Technical Account Managers (TAMs), Customer Support, Channel Partners, Sales Operation and Finance teams to ensure the long-term success and continuous protection of our public sector customers
- Drive Renewals: Own, manage, and optimize the renewal pipeline for Federal and SLED accounts, consistently striving to meet or exceed a 90%+ monthly retention metric
- Quoting & Co-Terming: Generate accurate, timely renewal quotes and navigate complex co-terming adjustments to align multiple customer subscriptions and streamline public sector procurement
- Forecast Management: Maintain a highly accurate, reliable, and up-to-date renewal forecast within Salesforce, providing clear visibility into monthly, quarterly, and fiscal year-end expectations
- AI-Driven Optimization: Utilize and build custom AI prompts, workflows, or basic agents to streamline account research, automate customized outreach, and scale your daily sales operations
- Public Sector Navigation: Proactively engage customers early in the renewal cycle to navigate complex government procurement processes, fiscal year-end deadlines, and budgetary constraints
- Identify Growth: Properly qualify and surface up-sell and cross-sell opportunities in close alignment with the field sales teams
- Churn Mitigation: Build and maintain a proactive system to identify “at-risk” accounts, collaborating with TAMs and support to resolve adoption hurdles before the renewal date
- Data Integrity: Maintain meticulous records, forecasting, and tracking of all renewal activities and metrics within Salesforce.com- The ideal candidate possesses sharp attention to detail for complex quoting and co-terming scenarios, while being semi-fluent in AI concepts—eager to leverage AI tools and custom agents to automate routine administrative tasks, scale outreach, and optimize the renewal pipeline
- AI Literacy: Semi-fluent in AI technologies; practical experience using LLMs (e.g., ChatGPT, Claude) and building basic AI agents or automated workflows to increase personal or team productivity
- Communication Skills: Excellent interpersonal, verbal, and written communication skills with an articulate, professional phone and video presence
- Salesforce Fluency: Direct experience working within Salesforce.com (knowledge of CPQ tools or the broader Salesforce ecosystem is a strong plus)
- Public Sector Familiarity: Strong understanding of public sector procurement processes, including use of GSA, IDIQs, BPAs, SEWP, and SLED cooperative agreements (NASPO, OMNIA, Sourcewell, etc.) and working alongside public sector channel partners/distributors is highly preferred
- Operational Excellence: Strong proficiency in generating quotes, handling co-terming scenarios, and maintaining a high level of forecast accuracy
- Execution Focus: Proven time-management and follow-up skills; a results-oriented mindset with the ability to create valid, value-driven business reasons to engage customers
- Experience: 3+ years of experience managing renewals, account management, or sales operations for Federal, State, Local Government, or Education (SLED) customers, preferably within the cybersecurity, SaaS, or public sector technology markets
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