Renewals Sales Associate - B2B

Business to Business Sales - Renewals

We are seeking a skilled and driven Bilingual Renewals Sales Associate fluent in English . This role is focused on managing contract renewals, forecasting, maintaining strong customer relationships, and supporting revenue retention across key markets.

You have:

• Fluent in English (B2 required) – verbal and written communication.
• 1.5+ years of experience in Sales for B2B clients in roles similar to sales support, renewals, customer success, sales development or account management.
• High school diploma, mandatory
• Experience supporting SaaS or technology solutions.
• Availability to work a hybrid modality.
• Strong organizational and time-management skills with attention to detail.
• Experience working with Salesforce or similar CRM tools.
• Experience managing sales forecasting
• Excellent interpersonal and negotiation skills.
• Comfortable working in a fast-paced, target-driven environment.
• Prior success in the achievement of personal and team sales quota/goals.
• Excellent knowledge of MS Office programs

Preferred Qualifications:

• Background in B2B client-facing roles.
• Familiarity with sales or renewals metrics and reporting tools.

You will:

• Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities
• Provide an accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage a high volume of customer contacts through phone and email each day – majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

What We Offer:

• Competitive compensation and performance-based incentives.
• Hybrid-friendly work environment. Mostly remote work
• Growth opportunities in a global and inclusive organization.
• Training and continuous learning resources.