Rental Agent

Job Responsibilities

• Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer.
• Create the rental agreement while advising on and up-selling vehicles and optional services that fit the customers needs
• Provide excellent customer service in all customer contact situations
• Meet all sales goals and service standards
• Complete administrative tasks daily to assist the branch as needed
• Communicate via telephone and email in a professional manner
• Assist with the returning and turnaround of vehicles as needed
• Perform other job duties as assigned by management to meet the business needs.

Experience

• High school diploma or GED
• Strong verbal and written communication skills
• Strong organizational skills and the ability to multi-task
• Ability to manage stressful or unusual situations to maintain exceptional customer service
• Basic computer skills and knowledge
• Ability to work 24-40 hours per week including day and/or evening hours as well as Holidays
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Ability to communicate in other languages are preferred

Pay: $45,000.00 - $65,000.00 per year

Work Location: In person