Rental Car Agent

Description

Space City Toyota, newly acquired by the Vaughan Automotive Group, is a vibrant automotive dealership located in Humble, Texas. We are dedicated to community involvement and providing exceptional service through our certified sales and service staff, ensuring a top-notch experience for all our customers.

Summary

As a Rental Agent at Space City Toyota, you will play a vital role in managing rental operations and ensuring customer satisfaction. Located in Humble, TX, this position is essential for facilitating vehicle rentals and enhancing the overall customer experience within our dealership.

Responsibilities

• Assist customers with vehicle rental inquiries and provide detailed information about available options.
• Manage rental agreements and ensure accurate data entry into the system.
• Maintain organized records of rental transactions and customer interactions.
• Communicate effectively with customers via phone and in-person to address their needs.
• Negotiate rental terms with customers to ensure satisfaction while meeting company standards.
• Collaborate with the sales team to promote additional services and products.

Schedule & Pay:

• Starting pay: $16.00/hour
• Rotating Schedule:
• Week 1: Monday–Friday, 8:00 AM – 5:00 PM
• Week 2: 10:00 AM – 7:00 PM with Saturday required, Sunday off, and one additional weekday off

Requirements

• Valid driver’s license (required)
• 1+ year of car rental experience (required); TSD software experience is a major plus
• Customer-focused with strong communication skills
• Detail-oriented and organized with the ability to multitask
• Team player who works well with all departments
• Proficient in Microsoft Office and general computer use
• Must be dependable and able to handle a fast-paced environment

If you are passionate about providing excellent customer service and want to be part of a dynamic team at Space City Toyota, we invite you to apply today!

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Rotating weekends

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)