Rental Car Associate

At Cavender Auto Family, we're on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell. Every team member plays a role in Making Confidence Happen by living The Cavender Way: acting with integrity, taking ownership, serving others with genuine care, and delivering exceptional experiences for our customers and teammates.

The Cavender Way is more than how we do business—it's how we treat each other. We foster a culture built on respect, accountability, teamwork, and continuous growth. We invest in our people, promote from within, and provide opportunities for team members to build rewarding, long-term careers in a supportive environment.

Audi Dominion, a Cavender Auto Family dealership, is currently seeking a talented Rental Car Associate to join our growing team and help Make Confidence Happen every day. If you're passionate about helping others, committed to excellence, and believe great work starts with trust and ends with lasting relationships, you'll feel right at home here. Join a team that values your contributions, supports your growth, and empowers you to succeed.

Why Work at Audi Dominion:

• $18.00 Per Hour - Full Time (40 hours)
• Medical, Dental and Vision Insurance, and pet insurance
• Paid Time off
• Paid Maternity and Paternity leave (Parental Leave)
• Company Paid $10,000 life insurance policy
• Employee discounts on Vehicles, Service and Parts
• Professional growth and development training on a quarterly basis.

Here is what you will be doing:

• Greet customers and discuss the type, quality and quantity of merchandise sought for rental.
• Compute charges for rentals or services and receive payments.
• Answer telephones to provide information and receives orders.
• Provide information about rental items, such as availability, operation, or description.
• Rent vehicles, arrange for provision of services to customers and accept returns.
• Inspect and adjust rental items to meet needs of customer.
• Explain rental fees, policies, and procedures.
• Prepare rental forms, obtaining customer signature and other information, such as required licenses.
• Keep detailed records of transactions and customer information.
• Reserve items for requested times and keep records of vehicles rented.
• Recommend and provide advice on a wide variety of products and services.
• Receive orders for services, such as rentals, repairs.
• Prepare merchandise for display for rental.
• Advise customers on use and care of vehicles.
• Receive, examine and assess damage on vehicle to be altered, cleaned, stored, or repaired.

Here is what you will need:

• High School Diploma/GED is required
• Successfully complete MVR, background check, and pre-employment drug test.
• Valid driver's license
• Energetic, motivated, enthusiastic dependable individual seeking an opportunity to succeed
• 1 year or more of Rental Car experience
• Flexibility to work Monday - Saturday 7 am - 7 pm
• Excellent communication skills
• Proper email and telephone etiquette
• Must be comfortable with public communication