Rental Conversion Executive

Position Overview: We are looking for a dynamic and results-driven Rental Conversion Executive to join our team at Livein. The ideal candidate will be responsible for converting new customer leads into tenants, ensuring a high occupancy rate for the apartment buildings under Livein. This role involves both online and offline interactions with potential tenants and collaboration with apartment owners.

Key Responsibilities

• Receive new customer leads from the marketing team and convert them into tenants.
• Engage with potential tenants online and, if necessary, arrange property viewings to close deals.
• Manage assigned buildings or areas, and support buildings with high vacancy rates as needed.
• Track and analyze customer interactions to identify pain points and improve conversion strategies.
• Create Sale strategies to Increase or Maintain the booking.

Key Performance Indicators (KPIs)

• Conversion Rate: Increase the rate of converting leads to booked rooms.
• Appointment Setting: Successfully schedule viewings with potential tenants.
• Occupancy Rate: Increase or maintain an average occupancy rate of 85% or higher.
• Customer Interaction Tracking: Accurately track and record customer interactions and pain points.
• Support Coverage: Provide support to high-vacancy buildings and balance occupancy across all properties.

Qualifications

• Bachelors degree in Business, Marketing, Hospitality or a related field.

• Proven experience in sales, leasing, or a related field.

• Excellent communication and negotiation skills.

• Ability to understand customer needs and address their pain points.

• Strong organizational and time-management skills.

• Ability to work independently and as part of a team.

Established in 2015, LiveIn.com is a prop-tech company in Malaysia. From building shared living communities to designing new ways of living, we are Shaping A Better Living Experience connecting homeowners and tenants under one roof as the leading long-stay rental solution provider in Southeast Asia.