Rental Coordinator

About Us

Viking Industrial is a leading Australian rental, sales, and service power generation company supporting the mining, construction, industrial, and civil industries with top-tier products and commitment to quality.

Join our supportive team with opportunities for both personal and professional growth. We prioritise work-life balance, ongoing training, and skill development to ensure our team members succeed.

Read more about us at https://vikingindustrial.com.au

Our Values are at the core of our business, Accountability, Persistence, Service, Honesty and Collaboration.

Position Overview

We are seeking a skilled and motivated Rental Coordinator to join our Perth team on a 6-month fixed-term contract.

Reporting to the Rental General Manager, the Rental Coordinator is responsible for coordinating the day-to-day hire of rental equipment, transport, fleet availability, customer communication, maintenance and administration to ensure rental equipment is delivered and managed efficiently in line with customer expectations and business KPIs.

The role will work closely with the Rental, Operations, Service and Branch teams to support the efficient operation and performance of the rental fleet.

Position Duties

• Attend daily Rental Division meetings and review KPI performance and tracking for the day, week and month.
• Process hire contracts within the same business day and ensure rental fleet sheet data is accurate as at close of business each day.
• Coordinate operational requirements for the delivery and collection of equipment, including booking transport for on-hire and off-hire movements, in line with customer expectations.
• Maintain an agreed minimum baseline of available rental equipment and complete weekly stocktakes of available equipment and assets under repair across both Perth branches.
• Maintain proactive communication with customers regarding rental deliverables, timing, changes and issues, and communicate proactively with operations regarding pre-delivery requirements and equipment readiness.
• Coordinate and schedule required equipment maintenance on site and manage the quality assurance process before and after hire.
• Receive breakdown calls and escalate issues promptly to the appropriate internal operations or service personnel.
• Process invoices and purchase orders for external clients and subcontractors accurately and within required timeframes.
• Complete PPSR registrations for hired equipment as required and maintain accurate supporting rental records.
• Report end-of-month total rental revenue figures to the Branch Manager and Area Manager, and perform other general duties reasonably associated with the Rental Coordinator role.

About you

• Experience in rental or hire coordination, equipment logistics, operations administration or a similar environment is preferred.
• Strong customer service, communication, organisation and time management skills.
• Ability to manage competing priorities, urgent breakdowns, transport requirements and operational deadlines.
• Strong systems and data accuracy skills; experience with hire systems, fleet registers, invoicing, purchase orders or PPSR processes is desirable.
• Comply with Viking Industrial policies, procedures, lawful and reasonable directions, and relevant customer/site requirements.
• Actively participate in hazard identification, incident reporting, consultation and continuous improvement activities.
• Maintain required licences, inductions, training and competencies relevant to the role and the safe coordination of rental equipment.
• Treat colleagues, customers, suppliers and subcontractors respectfully and maintain confidentiality of company, customer and commercial information.

What We Provide

• Competitive base salary reflective of skills and experience

• Uniforms and all required PPE supplied

• Optional overtime available

• Ongoing training, upskilling, and development opportunities