Repair Coordinator

Company Description SULZER PUMP SERVICES (US) INC. is a U.S.-based provider of pump repair and maintenance services. The company supports industrial customers with specialized expertise in pump overhaul, refurbishment, and performance optimization. Team members work with established processes, technical resources, and safety standards to deliver reliable service. Applicants can expect a structured environment focused on quality, efficiency, and customer satisfaction.

Role Description The Repair Coordinator is a full-time, on-site role located in Santa Fe Springs, CA. This position is responsible for coordinating pump repair orders from intake through completion, including scheduling work, preparing job packages, and tracking repair status. The Repair Coordinator communicates with customers, technicians, and project managers to clarify job requirements, timelines, and costs, and ensures accurate documentation of inspections, work performed, and quality checks. Daily tasks include reviewing work scopes, organizing parts and materials, updating internal systems, monitoring progress against deadlines, and supporting adherence to safety and quality standards. The role works closely with the service team to resolve issues, prioritize urgent repairs, and support a smooth and efficient workflow in the repair facility.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to coordinate with internal teams and external customers clearly and professionally.
• Candidates should possess Quality Control and Project Management skills to oversee repair workflows, documentation, and timely completion of jobs.
• Candidates should possess Mechanical Engineering knowledge or equivalent mechanical aptitude to understand pump systems, repair processes, and technical specifications.
• Relevant skills such as organizational ability, attention to detail, and proficiency with repair tracking or ERP systems are beneficial.
• Prior experience in industrial equipment repair, maintenance coordination, or a related field is preferred.
• High school diploma or equivalent required; technical training or an associate degree in a mechanical or engineering-related discipline is an advantage.