Repair / Field Service Engineers / Technicians

AES motomation Inc. provides automation equipment and engineering services in North America. As an international company, headquartered in Germany and representing three Japanese suppliers, we sell leading edge handling products (robots, etc.) mainly to the semiconductor industry and support our customers in the pre- and post-sales phases by providing technical support.

We are looking to expand our repair and support activities and have immediate openings for Repair / Field Service Technicians / Engineers.

Position Description:

Provide tech support to customers in the pre-sales and post-sales phase

Trouble shoot field problems remotely by identifying root cause problems, communicating them to the technical support teams and providing solutions to the customers

Trouble shoot field problems on site; Identify root cause problems and make repairs

Participate in in-house repairs and refurbishments

Participation in our 24/7 phone and on-site support

Support spare parts business

Provide customer training

Applications Engineering support (if interested and capable)

Our new team members will be trained extensively, starting out as Service Technicians with the opportunity to manage our support program later on

Requirements:

Excellent mechanical, electrical and software use aptitude

Experience working with semiconductor equipment

Experience with semiconductor automation (robots) preferred, but will train correct candidate

Strong communication skills in an international environment, exchanging information with customers, suppliers and colleagues

Ability to work independently as well as in a team

Must be able to travel up to 50% at times

Must be willing to participate in various areas in support of the business

AES motomation provides excellent opportunity for personal growth and development, and competitive salary & benefits. No Relocation Assistance available.

Please submit cover letter and resume with salary history to:

AES motomation Taiwan Ltd.

5F-1, No. 299, Gaotie 1st Rd.

Wuri Dist., Taichung

41456

[email protected]