Repair Planner

THE OPPORTUNITY

In this role, you will be responsible for handling moderate to complex physical damage appraisals, assessing damage and completing re-inspections for quality assurance while providing exceptional customer service.

KEY RESPONSIBILITIES:

• Examine damaged vehicles to determine extent of structural, body, mechanical or interior damage
• Complete and submit appraisals to the insurance company for approval and negotiate on proper repair methods and pricing
• Submit supplements in a timely manner and provides appraisers with all required photos and documentation
• Establish and maintain good working relationships with insurance appraisers
• Monitors daily productivity of all assignments and corresponding records
• Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed

QUALIFICATIONS:

• Minimum of 2 years direct experience either appraising automobile physical damages or working within an image desk role
• Possess technical knowledge of auto body collision and mechanical repairs
• Thorough knowledge of Mitchell and Autadex electronic imaging/estimating system
• Must have a good working knowledge of the collision industry and “DRP” practices/guideline
• Excellent organizational and time management skills
• Strong verbal and written communication skills
• Ability to provide superior customer service

THE PERKS

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. Excellence Auto Collision is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

Job Type: Full-time

Pay: $65,000.00-$75,000.00 per year

Benefits:

• Company events
• Dental care
• Employee assistance program
• Life insurance

Work Location: In person