Reporting & Analysis Manager (Telco)

Volton Hellenic Energy SA

• powering Greece with Electricity, Natural Gas, and Telecommunications through Orizon . We provide reliable solutions and build trusted relationships with our customers.

Through innovative services , we meet today's energy demands while preparing for the challenges of tomorrow.

As Greece's first multi-service provider , we seamlessly combine energy and telecoms , creating a unique ecosystem of value and convenience to our customers.

Recognized for a 3rd consecutive year as a Great Place to Work , we are proud of our people and our culture of excellence.

We are not just keeping up with the future - we are leading the way, setting the standard, and shaping what comes next. Join Us!

As part of its development, Orizon strengthens its human resources in Athens and we are seeking a Reporting and Analysis Manager (Telco) to lead data-driven decision-making within our telecom company. This role is responsible for managing reporting frameworks, analyzing business performance, and providing actionable insights to support strategic objectives. The ideal candidate will have strong analytical skills, telecom industry knowledge, and experience in reporting tools and data visualization.

Responsibilities

• Develop, automate and maintain reports on key business metrics, financial performance, and operational efficiency
• Conduct in-depth analysis of customer behavior, network performance, and market trends to support decision-making
• Track KPIs across different business units and provide recommendations for improvement
• Work closely with IT, Product and Technology teams to translate data into business strategies
• Enhance reporting processes by implementing BI tools and dashboarding solutions (e.g., Power BI, Tableau)
• Ensure data integrity, accuracy and consistency across reports

Requirements

• Bachelor's or Master's degree in Business, Finance, Data Analytics, or a related field
• 5+ years in data analysis, reporting, or business intelligence, preferably in the telecom sector
• Proficiency in SQL, Excel and data visualization tools (Power BI, Tableau, Looker); experience with programming languages like Python or R is a plus
• Understanding of telecom KPIs, revenue analysis, customer churn and network performance metrics
• Strong problem-solving skills with the ability to interpret complex data into actionable insights
• Excellent presentation and storytelling skills to convey data-driven recommendations to stakeholders
• Ability to manage multiple reporting initiatives and deliver results within deadlines

Personal Skills

• Excellent communication skills, in both spoken and written formats
• Collaborative and team-spirited personality
• Critical thinking and problem-solving abilities
• Strong organizational skills with attention to detail

Benefits

• Competitive salary package aligned with your experience and expectations
• Hybrid working model offering flexibility and work life balance
• Private health insurance and a range of corporate benefits & perks (half-day work on birthday, early Fridays in Summer and a variety of team-building activities)
• Continuous learning culture with ongoing training and development opportunities
• A dynamic, human-centric and high-performance work environment
• Modern office spaces designed to enhance productivity and comfort

In accordance with the EU Pay Transparency Directive (EU) 2023/970, compensation details for this position will be communicated to candidates by our consulting team at an appropriate stage of the interview process. Don't miss the chance to join a Great Place to Work-Certified company that fosters a positive work environment and is proudly recognized as a Best Workplace for Women 2025 . Embracing an Εmployee First Culture , we put people at the heart of everything we do; an approach honored with a Silver Award for Employee-Centric Culture and a Silver Award for Best Onboarding Initiatives . All applications will be treated with confidentiality. If your CV meets the requirements of the job, we will contact you by phone to schedule an appointment. Information about the company on our site orizon.gr