Reporting – Technical Analysis & Reporting

Requirements:

• Strong experience in technical analysis and reporting, preferably within the telecommunications/network domain.
• Strong ability to translate complex network performance and crowdsourced QoE data into clear and meaningful findings.
• Experienced in analyzing data from multiple sources, including network KPI/PM, CDR/xDR, OSS/NMS, traffic, network logs, and crowdsourced QoE data.
• Able to identify and summarize network degradation, anomalies, trends, performance gaps, and customer experience issues.
• Strong capability in preparing Root Cause Analysis (RCA) summaries based on objective technical evidence and multi-source data correlation.
• Able to clearly explain the problem statement, analysis methodology, supporting evidence, findings, probable root cause, and impact.
• Experienced in translating technical findings into actionable recommendations for network optimization, troubleshooting, or service improvement.
• Able to distinguish between observations, analysis findings, probable causes, and recommendations in technical reports.
• Strong ability to create executive summaries and detailed technical reports for both technical and non-technical stakeholders.
• Proficient in SQL and familiar with Python/Pandas for supporting data analysis and validation.
• Familiar with dashboard and data visualization tools to present KPI trends, anomalies, geographic patterns, and QoE insights.
• Able to create clear visualizations, tables, charts, and supporting analysis to strengthen technical findings.
• Strong attention to detail and ability to ensure accuracy, consistency, and traceability of reported data.
• Able to present findings and recommendations clearly to network engineering, operations, management, and other stakeholders.
• Strong analytical thinking, communication, documentation, and problem-solving skills.

Key Competency:

Technical Analysis & Reporting — Strong ability to transform network and crowdsourced QoE data into structured technical findings, RCA summaries, and actionable recommendations, supported by clear evidence, visualizations, and multi-source data analysis.