Representative, Wholesale Customer Service

Job Summary

Play an auxiliary role within the department, and could be responsible for managing data, or customer assistance, depending on the departmental needs. This could include tasks such as: data filing and data input and assisting wholesale customers in placing orders and correcting billing errors.

Job Description

• Experience Required: 1 to 3 years

• Experience Desired: 1-2 years of clerical experience, General office work experience

• Education Desired: High school diploma or equivalent

• Education Desired: Bachelor's Degree

Job Responsibilities

• Assist wholesale customers in placing orders, correcting billing errors, and problem solving.
• Assist other clerks in the wholesale sales department as needed.
• Issue customer credits accurately and on a timely basis.
• Input retail prices for wholesale accounts.
• Input, print, and distribute ad plans for assigned stores and/or groups.
• Review all customer pricing, credits, and commitments for accuracy.
• Assist in inputting ad pricing for wholesale customers.
• Place commitments to buyers as requested by the wholesale customers.
• Control mail and general information distribution to customers.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.

The hiring range for this position is $14.75– $17.92 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location. Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacation and paid holidays.