Requirements Manager

Calgary, AB, Canada (On-site)

Contract (2 months 6 days)

Published 17 minutes ago

petrel

oil & gas

reservoir engineering

schlumberger

We are seeking a Functional Application Support Analyst to provide business-facing support for a portfolio of petro-technical and subsurface applications used across geology, geophysics, drilling, and reservoir engineering teams.

The ideal candidate will possess strong functional knowledge of upstream Oil & Gas workflows and hands-on experience supporting users within Schlumberger and related subsurface application environments. This role will serve as the bridge between business users, application support teams, and vendors to ensure efficient utilization of critical exploration and reservoir management platforms.

Key Responsibilities

Functional Application Support

• Provide day-to-day functional support for petro-technical applications and business users.
• Diagnose, triage, and resolve application incidents, service requests, and user issues.
• Guide users on application functionality, workflows, best practices, and data management processes.
• Support functional testing, validation, and user acceptance activities for application upgrades and enhancements.
• Assist with application configuration changes and business process improvements.
• Manage user access, security roles, and permissions.
• Partner with technical support teams and vendors to resolve complex application issues.
• Maintain functional documentation, user guides, support procedures, and knowledge base articles.
• Conduct user training and knowledge transfer sessions as needed.
• Support onboarding activities for new users and project teams.

Supported Applications

Core Platforms

• Schlumberger Petrel
• Eclipse
• Intersect
• GeoX
• Drillbench
• Petromod
• Blueback
• C-Core

Additional Applications

• Petroleum Experts (Petex)
• Amarile RE Studio
• Peloton WellView / SiteView
• Landmark Engineering Suite
• RokDoc
• Geolog
• HampsonRussell Suite
• Paleoscan
• AspenTech
• Blue Marble
• P1 AGR
• PPDM
• Zetaware

Environment

• HPC Reservoir Simulation Environments

Required Qualifications

• 8+ years of experience supporting enterprise applications.
• Experience supporting upstream Oil & Gas petro-technical or subsurface applications.
• Strong understanding of geoscience, reservoir engineering, drilling, or production workflows.
• Experience working directly with business users in a functional support capacity.
• Ability to translate business requirements into application solutions and support processes.
• Strong troubleshooting, communication, and stakeholder management skills.

Required Technical Skills

• Schlumberger Application Suite (Petrel, Eclipse, Intersect, GeoX, Drillbench, Petromod)
• Functional Application Support
• User Access & Role Management
• Incident & Service Request Management
• Application Testing & Validation
• User Training & Documentation
• Knowledge Management
• Oil & Gas Subsurface Workflows

The pay range that the employer in good faith reasonably expects to pay for this position is $44.85/hour - $70.07/hour. Our offered benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis. Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.