Research Associate

• Conduct telephonic interviews with respondents including C-level executives, Directors, and Manager-level professionals, as per project requirements
• Ensure adherence to established processes, protocols, and documentation standards across all project stages
• Actively participate in briefing sessions, mock sessions, debriefs, along with overseeing interviewer performance and conducting quality checks
• Maintain internal project reports and dashboards

Skills Required

• Understanding of market research and research methodologies
• Knowledge of CATI processes and calling techniques
• Strong convincing and communication skills over calls
• Multi-lingual skills will be an added advantage however English reading and writing is must
• Proficiency in MS Office (Excel and Word)
• Ability to meet daily productivity targets and maintain QC standards
• Hands-on experience in CATI fieldwork and interviewin
• Working knowledge of CATI tools/platforms (Decipher, Confirmit, CCP, etc.)
• Ability to review survey programming links and ensure data accuracy
• Self-driven, energetic, and a team player

Qualifications and Experience

• Graduate / Post-Graduate in any field with 6 months to 1 year of experience
• Strong understanding of market research methodologies, with experience in CATI tools/platforms and Qualitative research techniques
• Prior experience as a CATI caller will be an added advantage

Location

Gurugram

Shift Timings

Indian Shift

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.