Reserach Operations Supervisor

Full-time

Min. 5 years of experience

On-Site | Jakarta

Negotiable

Full-time

Min. 5 years of experience

On-Site | Jakarta

Negotiable

What You Will Do:

We are looking for a Research Operations Supervisor to oversee the day-to-day operations of our Research team. This role is responsible for ensuring effective workload management, operational efficiency, KPI and SLA achievement, and timely execution across the team

You’re a Great Fit if You:

Key Responsibilities:

• Manage task allocation and analyst workloads based on priorities, capacity, and deadlines.

• Monitor team KPIs, productivity, SLAs, attendance, and overall performance, and drive follow-up actions where needed.

• Ensure clear ownership, timelines, progress tracking, and completion of assigned tasks.

• Coordinate team schedules, shifts, meetings, and routine activities to ensure smooth operations.

• Identify operational bottlenecks, delays, and performance gaps, and coordinate appropriate resolutions.

• Prepare regular performance reports and operational insights for the Head of Research and Management.

• Support team development, people management, and continuous improvement initiatives.

Requirements:

• Minimum Diploma (D3) or Bachelor’s degree in any relevant field.

• Up to 5 years of relevant experience in research operations, team coordination, project coordination, or related roles.

• Strong organizational and analytical skills with excellent attention to detail.

• Strong communication, follow-up, and execution skills.

• Proactive, accountable, and results-oriented.

• Comfortable working with KPIs, SLAs, deadlines, and performance targets.

• Able to manage team workloads objectively and effectively.

What We’re Looking For:

We are looking for someone who is organized, proactive, detail-oriented, and execution-driven, with the ability to coordinate multiple priorities and ensure the team consistently delivers against its targets.

Work Schedule:

Shift

• Monday: 7.45 - 16.45 WIB
• Tuesday - Friday: 8.30 - 17.30 WIB

What You Will Do:

We are looking for a Research Operations Supervisor to oversee the day-to-day operations of our Research team. This role is responsible for ensuring effective workload management, operational efficiency, KPI and SLA achievement, and timely execution across the team

You’re a Great Fit if You:

Key Responsibilities:

• Manage task allocation and analyst workloads based on priorities, capacity, and deadlines.

• Monitor team KPIs, productivity, SLAs, attendance, and overall performance, and drive follow-up actions where needed.

• Ensure clear ownership, timelines, progress tracking, and completion of assigned tasks.

• Coordinate team schedules, shifts, meetings, and routine activities to ensure smooth operations.

• Identify operational bottlenecks, delays, and performance gaps, and coordinate appropriate resolutions.

• Prepare regular performance reports and operational insights for the Head of Research and Management.

• Support team development, people management, and continuous improvement initiatives.

Requirements:

• Minimum Diploma (D3) or Bachelor’s degree in any relevant field.

• Up to 5 years of relevant experience in research operations, team coordination, project coordination, or related roles.

• Strong organizational and analytical skills with excellent attention to detail.

• Strong communication, follow-up, and execution skills.

• Proactive, accountable, and results-oriented.

• Comfortable working with KPIs, SLAs, deadlines, and performance targets.

• Able to manage team workloads objectively and effectively.

What We’re Looking For:

We are looking for someone who is organized, proactive, detail-oriented, and execution-driven, with the ability to coordinate multiple priorities and ensure the team consistently delivers against its targets.

Work Schedule:

Shift

• Monday: 7.45 - 16.45 WIB
• Tuesday - Friday: 8.30 - 17.30 WIB

About Astronacci

Astronacci is a research and trading education company that focuses on helping traders recover from losses and find opportunities, even during market downturns. Our mission is to empower experienced traders who are struggling with stuck positions or consistent losses in stocks, forex, and crypto. We believe success in trading isn’t just about luck—it’s about timing, strategy, and the right guidance. At Astronacci, we’re not just educators, we’re market researchers, mentors, and trading partners.