Reservation Agent

***Disclaimer: Indeed enters in estimated salary but this does not accurately reflect the actual pay for this position

Texas State Railroad - Part-time Reservations Agent
Rusk, TX

The Texas State Railroad is an excursion train. This line offers passenger events onboard the vintage steam and diesel locomotives across the celebrated rails of the Piney Woods Route between the East Texas towns of Palestine and Rusk, TX. The events this service offers include daily trips as well as special events that change with the seasons! One of the most popular events during the year is the Polar Express train during the holiday season.

The Texas State Railroad Team is actively looking for energetic, reliable, and dedicated seasonal team members to help bring these events to life!

Applicants must be able to work weekends, evenings, and/or holidays according to the train's event schedule and seasonal impact.

This position requires the following minimum skills and/or qualifications:

• Assisting the reservations manager in sales, communication, printing, and other tasks as assigned.
• Clear communication via phone calls as well as in person.
• Responding to questions and requests by answering emails and voice messages.
• Utilizing the reservation computer program.
• Serving customers and preparing tickets as required at will call.
• Must have a pleasant personality with strong people skills.
• This position requires high attention to positive customer service.

Requirements

• High School education or GED
• Valid driver’s license
• Required to have professional appearance
• Applicants must be able to work weekends, evenings, and/or holidays according to train schedule

Job Type: Part-time

Compensation Package:

• Hourly pay

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person