Reservation Coordinator

Nomad Temporary Housing, a Global Corporate Relocation Company, Headquartered in San Diego with offices in Phoenix, Hong Kong, and London is looking for a Reservations Coordinator to join our growing organization.

This position is Full-time in a customer service support role.

Schedule: Monday-Friday, 8 hour shifts & 1 hour lunch. Shifts fluctuate between 5:30am PST and 6:00pm PST.

Responsibilities

• Working with established clients to provide optimal temporary housing options for relocating employees

• Provide well-written emails to clients consulting on temporary housing options

• Sourcing and managing suppliers

• Moderate amount of supply chain management

• Negotiation skills aimed to provide clients with attractive options

• Ensuring clients have arrived safely and handling any issues they have with the apartment

• Moderate data entry & phone use

• Must be able to manage 8-10 client leads per day

• Answer incoming calls

• Provide support to our clients

• Other responsibilities, as assigned.

Qualifications

• College Degree 2 or 4-year college degree is preferred

• Excellent verbal and written communication skills

• Must be well-versed in Outlook and Microsoft Word

• 1-3 years of customer service experience

• Must have great attention to detail. If you have this, put 'have' in the subject line when replying.

• Strong organizational skills required

• Ability to work autonomously and take 'ownership' of situations

• Positive 'go-getter' attitude & Sense of Urgency are a must

Compensation

• $22 to $24 an hour

• Monthly commissions and bonuses

• Health care contribution

• Paid time off and paid holidays

• Office lunches & break room snacks and drinks

• 401k with potential company match