Reservation Executive

About us

Royal Orchid & Regenta Hotels is one of India s leading and rapidly expanding hotel brands, offering luxurious accommodations and services for business and leisure travelers. With over 120 hotels and resorts across 65+ locations in India and abroad, the brand operates more than 6,000+ rooms in the luxury, upper mid-market, and budget categories. Renowned for its exceptional dining experiences and high-quality service, the brand has established a strong reputation in the hospitality industry. Supported by over 265,000 loyalty members, Royal Orchid is listed on both the Bombay Stock Exchange (BSE) and National Stock Exchange (NSE).

Key Responsibilities

Reservations Operations Management

Oversee daily operations of the reservations department

Ensure all bookings (phone, email, website, OTAs) are processed accurately

Monitor room availability and rate loading

Ensure compliance with booking policies and procedures

Revenue Optimization

Support revenue management strategies to maximize occupancy and ADR

Monitor pick-up reports and forecast demand

Control room inventory across all distribution channels

Ensure rate parity across OTAs and brand websites

Distribution Channel Management

Manage online travel agency (OTA) relationships including:

Booking.com

Expedia

Agoda

Ensure accurate content, rates, and availability are updated

Monitor commission structures and production reports

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.