Reservation Executive

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Location: Radisson Blu Hotel Galadari Colombo

Department: Sales & Marketing

Overview:

We are seeking a service-oriented and detail-focused Reservations Executive to join our Sales & Marketing team. The Reservations Executive will be responsible for handling room reservations, guest enquiries, and booking-related activities while ensuring accuracy, efficiency, and a high level of guest service.

Key Responsibilities:

• Perform duties related to the assigned position.
• Work closely with the relevant department and other teams.
• Follow hotel policies, procedures, and brand standards.
• Provide excellent service and maintain professionalism.
• Perform any other duties assigned by the Department Head or Management.

Qualifications

Qualifications:

• Diploma or equivalent qualification in Hospitality, Tourism, or a related field.
• Previous experience in hotel reservations or a similar role is an advantage.
• Good communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to work effectively in a team and handle multiple tasks.