Reservation (Senior)

FLYEAST 2022 LTD., a leading travel agency serving the Israeli market, specializes in creating bespoke travel packages for families and couples. Our comprehensive offerings include accommodations, air travel, attractions, and transportation across Thailand. We set ourselves apart by delivering exceptional customer experiences in Hebrew, all while offering rates that outshine those of online travel agencies.

Your responsibilities :

• Book hotels, ground services, and domestic flights.

• Contact hotel, ground services, for all related matters (quotation, any inquiries, cancelations, emergencies, etc.)

• Create booking vouchers and send to related suppliers to confirm booking.

• Communicate with sales regarding price, inquiries, limitations etc. from all suppliers.

• Be on standby (Outlook, Line, WhatsApp) to give instant messages and reply to requests from suppliers and sales team.

• Follow up on confirmations and invoices from suppliers.

• Manage emergency requests after hours on a rotating basis.

• Communicate with accounting for all related issues.

-Entry in log book to keep track of all the bookings made and its progress (hotels, ground service, flights, etc.) as well as follow up tasks.

Qualifications :

• Bachelor’s degree in a related field

• At least 2-3 years of experience in the same position, travel agency or hotel preferred

• Strong written and spoken English skills

• Able to thrive in a fast-paced, high-pressure environment

• Customer-focused with a commitment to service excellence

• High attention to detail and strong time management skills

• Ability to work independently or as part of a team .

• Willing to work shifts on weekends or public holidays as needed

• Recent graduates are encouraged to apply

• Immediate start is a plus

***Have full working rights for Thailand only***

Flyeast 2022 Limited

Location: Charn Issara Tower 2, Bangkok