Reservations Agent

Responsibilities:

• Responsible for inputting and handling incoming room reservations, provide clients with accurate and relevant information about the Hotel services, facilities and rates
• Handle reservations accurately and professionally
• Solve guests’ and colleagues’ enquiries in timely and courteous manner
• Provide on-the-job training to Reservations Agents and Trainee

Requirements:

• Certificate/Diploma in Hospitality Management or related disciplines
• Minimum 2 years experience in Reservations Department in Hotel
• Solid knowledge in Opera and computer skills, i.e. Microsoft Word, Excel and PowerPoint
• Good command of spoken English and Putonghua
• Less experience will be considered as Reservations Agent
• Fresh graduate with internship experience will also be considered

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application. All personal data collected will be for recruitment purposes only.

Only short-listed candidates will be notified.  Applicants not invited for an interview within 6 weeks should consider their applications unsuccessful.