Reservations Agent

Are you looking for a new challenge, and thrive on reaching targets?

Are you looking for structure and support in your job, yet schedule flexibility and a fun united team?

Then we’re looking for you!

The Reservations Team at Sparkling Hill Resort is expanding, and we want you to be a part of it.

Whether you’re looking for your a change of pace or a change of industry, looking for part-time work, are a senior high school student looking for weekend work, a parent looking for work to balance your schedule, or anything in-between; give us a shot and see if our team fits your needs, and we’ll see if you fit ours.

Perks & Benefits:

Sparkling Hill team members get to enjoy a variety of perks & benefits which we provide as a thank you for hard work and dedication. Perks and benefits include:

• Deeply discounted room rates available to team members
• Discounts on gift shop retail, food and spa treatments
• Extended health benefits
• Monthly employee incentives
• Career growth opportunities in the form of promotions and department transfers to expand your knowledge and exposure to the industry

Here’s what we’re looking for in our new team members:

• Team players: be a part of helping and praising each other in our daily tasks and the unexpected
• Great customer service experience, or willing to learn with a friendly disposition
• Confident telephone manner and email correspondence
• Motivation to reach targets
• Excitement to learn and continue to improve, with advancement opportunities available
• Great computer system understanding, able to learn new computer programs efficiently (Maestro PMS experience is an asset, as well as tour operator and extranet systems)
• Reliable for scheduling
• Fluent English speaking and writing (additional languages are an asset)
• Previous experience in hotel reservations is not required, although an asset.

Here’s what you’ll get from being part of our awesome team:

• Great team mates and team building fun
• Training and job advancement opportunities
• Competitive pay and employee extended health benefits
• Schedule to fit your needs
• To be a part of the decisions for our team’s operation
• Leaders that work with you and support you

Qualified applicants may submit a resume and cover letter to Ms. Toni Williams-Gibbs, Guest Experience Manager. Only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: From $18.50 per hour

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• Store discount
• Vision care

Ability to commute/relocate:

• Vernon, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person