Reservations & Event Sales Manager

RESERVATIONS & EVENT SALES MANAGER

SUPERNORMAL & BAR MIETTE GUEST SERVICES

About Us

Trader House opened Supernormal and Bar Miette on the Brisbane riverfront in mid-2024. Supernormal was named one of the best new restaurants in the world by Condé Nast Traveller’s 2025 Hot List, and featured in Cathay Pacific Magazine, Food & Wine USA, and Departures Magazine as one of the “20 Most Inspiring Destinations for 2025”. Tourism Australia listed Supernormal and Bar Miette among the top “25 things to do in Australia in 2025”. Both Bar Miette and Supernormal Brisbane were included in The Australian’s Hot 50 Restaurants, and the Fin Dining Guide 2025 named them Brisbane’s best.

About the Role

This key position will see you drive guest experience, support revenue generation and back-end operations of our Brisbane venues. Working alongside the Venue Manager, Head Chef, and some of the industry's best operators, you’ll manage reservations, sell and coordinate events, and ensure exceptional guest experiences within both Supernormal and Bar Miette, each with its own unique character and service style.

What You'll Bring

• Previous experience with reservations and events within a premium restaurant environment
• Exceptional written and verbal communication
• Ambition and motivation to deliver top-tier guest experiences across the hospitality environment
• Revenue focus – the hunger to fill rooms!
• Desire to cement yourself as a leader amongst a team of hospitality professionals
• Experience with SevenRooms and/or Tripleseat would be a significant advantage
• Understanding of what elevates an event from good to great, adaptable to different venue concepts
• Financial acumen and a keen understanding of budgets and cost management
• Fresh perspective with a desire for continuous improvement
• Creative approach to finding new markets and growth opportunities
• People management skills to lead a team and build for the future

What You Can Expect

• System expertise working with top-tier platforms such as SevenRooms and Tripleseat
• Meaningful event delivery, including industry partnerships and creative opportunities
• Collaboration with teams dedicated to delivering exemplary dining experiences
• Pride in products created by skillful and passionate teams
• Professional development via internal and external training
• Dynamic environment offering constant activity and variety across the two venues
• Central CBD locations, including the vibrant Riverfront precinct
• Staff benefits, including discounts at all Andrew McConnell venues and retail stores
• Flexible scheduling – 5-day roster

This could be the career opportunity you've been waiting for.

Please apply via Seek or email [email protected]

Trader House is a collection of Melbourne and Brisbane’s most distinctive restaurants, bars and specialty food stores, led by chef, author and columnist Andrew McConnell and photographer Jo McGann.

Our Melbourne venues include Gimlet, Côte Basque, Apollo Inn, Cutler, Supernormal, Cumulus Inc., Marion, Builders Arms Hotel, Meatsmith and Morning Market—with Stokehouse, St Kilda joining the group in October 2026. In Brisbane, you’ll find Supernormal and Bar Miette.

Join a team shaping Australia’s hospitality culture across exceptional venues, each with its own identity and a shared commitment to great food, genuine service and memorable experiences.