Reservations and Groups Agent

We are currently seeking a Reservations and Groups Agent to join the Revenue Team at The BoTree Hotel. As a key member of the Revenue Team, you will implement proactive selling strategies and management procedures to optimise hotel revenues.

The duties of our Reservations and Groups Agent include:

• Proactively selling to enhance revenue and guest satisfaction by processing room reservations.
• Contributing to achieving maximum occupancy for The BoTree by assisting in maintaining effective inventory control.
• Handling all reservations and group sales enquiries efficiently and professionally.
• Ensuring that all reservations are inputted into the system efficiently, accurately, and in a timely manner.
• Enhancing customer satisfaction and hotel revenue by promoting the hotel's other services and facilities to guests.

As our Reservations and Groups Agent, here are some of the great benefits you will receive:

• Gym and Health Club membership at our sister hotel Lincoln Plaza
• Cycle to work scheme
• Dedicated employee assistance program through Health Assured and Wisdom.
• Wagestream financial wellbeing
• Complimentary overnight stay at one of our hotels to celebrate your work anniversary.
• An extra day's holiday on your birthday.
• Recommend a Friend: up to £750 when you recommend a friend.
• Discounted hotel rooms through Preferred Hotels.
• 33 days holiday per year, including public and bank holidays.
• Meals while on duty.

If you have previous experience as a Reservations and Group Agent or as a hotel receptionist, apply now!

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