Reservations Consultant

About Us

Travellers Autobarn is a backpacker/budget campervan rental company with locations around Australia, New Zealand, USA & Japan. Based out of Botany (Banksmeadow) Travellers Autobarn provides support to its worldwide #vanlife #roadtrip clientele

The Role

You will be responsible for promoting & booking campervan experiences around Australia, New Zealand, USA & Japan with the goal to achieve customer satisfaction – both on a direct & travel agents level.

Your day-to-day activities will include all aspects of reservation sales channels via email, over the phone or via web chat (inbound only).

Training/Support/Growth

We are not shy in investing into the right candidate from a very early stage and offer great growth opportunities within the company with advancement opportunities in sales/marketing/account management involving national & international travel.

Main responsibilities include:

• Answering calls from travel agents & direct customers for quotes and booking campervans
• Handling emails enquiries from travel agents & direct customers
• Ensuring a high level of quality is applied on all reservations
• Networking & liaising with travel agents all around the world
• General admin duties

To be successful in this role you will have the following skills:

• Well-travelled around Australia, New Zealand and/or USA
• Speaking the “youth tourism” language
• Advanced PC & Microsoft Outlook/Word/Excel skills
• Excellent customer service/reservation skills
• Able to type at least 40 wpm
• Excellent communication skills – both verbal & written (a European language will be an advantage, but is not essential)
• Full working rights in Australia
• Valid driving licence

The Offer:

• $55,000 - $65,000 (depending on the experience) plus super
• Uncapped commission earnings
• Full training & career opportunities
• Fantastic team environment
• Be part of a growing business

Applicants must have the ability to work on a Monday to Saturday roster. The role is available immediately…

To apply for this role please provide us with a cover letter on why you believe you are suitable for the role as well as your CV.

Please note only shortlisted applicants will be contacted. All application will be treated with the strictest confidence. Please only apply if you are able to work full time and have no visa restrictions (we unfortunately do not offer sponsorship).