Reservations / Front Office Receptionist

About Brisbane Gateway Resort

Brisbane Gateway Resort is a leading Queensland holiday park, located at Rochedale on Brisbane's southside. The resort has an extensive range of holiday cabin accommodation, short and long term accommodation and sites for touring caravans and motorhomes.

About the Opportunity

We are seeking a motivated, well-presented, proactive person with an engaging personality, who enjoys providing great service, to join our front office team on a long-term basis.

The role involves reservations, check-in and reception functions related to guests and tenants of the resort, together with assisting in management and administrative functions.

This outstanding opportunity requires a high level of customer service and interpersonal skills; strong computer, organisational and time management skills; working independently within a small team; excellent attention to detail; and a pride in your role and the service you deliver.

Proficiency in reservation software systems is essential for this role.

To be considered suitable for this position, you must

• possess a minimum of 2+ years experience in the areas of reservations, check-ins and customer service in the accommodation industry;
• be an effective communicator, able to deal with people at all levels with professionalism, courtesy, tact and understanding;
• be available to work a flexible roster, including weekends, school holidays and public holidays;
• reside within a 45 minutes drive from the Resort;
• have permanent work rights within Australia, with no restrictions, at the time of applying

You will also enjoy

• the opportunity to cement a long-term career
• a competitive wage
• meeting and speaking with new people each day
• working with a small, friendly team of professionals
• a great location close to public transport on Brisbane's southside

We appreciate the effort that goes into an application. Only those successful in gaining an interview will be contacted directly.

Please click the "Apply for this job" button and be sure to submit a covering letter outlining the motivation behind your application in addition to your resume. We look forward to hearing from you.