Reservations Manager

• Handle and manage incoming customer calls related to destination wedding inquiries at the resort.
• Proactively follow up with potential clients who have submitted destination wedding inquiries through online advertisements and other channels.
• Provide detailed information about wedding venues, accommodation options, packages, pricing, and inclusions.
• Understand client requirements and suggest suitable wedding packages and event setups.
• Schedule site visits, virtual tours, and meetings with prospective wedding clients.
• Coordinate with internal teams (events, sales, operations, and hospitality) to ensure smooth planning and execution of destination weddings.
• Maintain accurate records of inquiries, follow-ups, bookings, and client communications in the system.
• Assist clients with booking confirmations, payment coordination, and documentation.
• Address client questions, concerns, and special requests in a prompt and professional manner.
• Support the sales and events team in achieving wedding booking targets and delivering exceptional guest experiences.

Handsome incentives provided.

Job Type: Full-time

Pay: ₹14,000.00 - ₹22,000.00 per month

Experience:

• total work: 1 year (Required)

Work Location: In person