Reservations/Guest Services

JOB REQUIREMENTS: Duties of a Guest Services include but are not limited

to the following: Greet and welcome each guest as they arrive.

Demonstrate a working knowledge when checking guests in and out of

rooms, providing accurate information and a prompt answer to any

questions the guest may have about the resort and local area. Create the

highest guest satisfaction possible by having a clean, organized, well

stocked work area. Perform and complete other assigned duties. Maintain

a favorable working relationship with all company associates to foster

and promote a positive working environment. Display a calm and attentive

approach in solving problems and handling difficult situation,

collecting information and sincerely helping to resolve them. Must be

familiar in which departments to work with in serving the needs of our

guests. Determine, communicate, and monitor personal and department

achievements and performance standards on a daily basis. \\\\\*

OTHER EXPERIENCE AND QUALIFICATIONS: Experience: No experience required;

will train the right applicant Skills, Knowledge, Abilities: The ability

to work with other people effectively and with other staff positions is

important. Must be trainable and take instruction to learn position.

Have a good attitude toward job as well as guests. Must always appear

polite, concerned, with best guest interest in mind. Physical

Requirements: \*Must be able to lift 20lbs. Body Positions:

Standing/Sitting for extended periods of time. Body Sense: Have full use

of eyes and ears, full power of speech. Body Movements: Walking, turning

head and torso, bending arms, wrists, and fingers. Mental Requirements:

Mathematics: Must be able to do routine math calculations. Language:

Must be able to communicate in English, both verbally and in writing,

well enough to give instructions, relay information, and carry on

effective interchange with customers, vendors, and company staff.

Spanish language is helpful but not a requirement. \\\\\*

APPLICATION INSTRUCTIONS: Apply Online:

https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=4FCDCD0175B1C845B84CD60E5D827F25