Resident and Resource Support Specialist

Make a difference in your community.

Bridge of Hope Lincoln County is seeking a compassionate, dependable Resident and Resource Support Specialist to support individuals and families experiencing homelessness. Our mission is to empower the Lincoln County community to overcome homelessness through healing, resources, and hope.

In this role, you will help maintain a safe, welcoming, and structured enviornment while offering encouragement and practical support to residents.

Schedule Requirements

This is a weekend-only position requiring both Saturday and Sunday, 7:00 a.m.–5:00 p.m., three weekends each month. Reliable attendance and availability for the required weekends are essential.

Responsibilities

• Engage with residents, offer encouragement, and assist with daily needs.
• Reinforce program expectations and enforce shelter rules fairly and consistently.
• Respond calmly to challenging situations and help resolve conflicts.
• Monitor common areas and complete safety and perimeter checks.
• Assist with daily shelter operations, including donations, laundry, dishes, housekeeping, and meal preparation.
• Assist with medication procedures according to organizational policies and required training.
• Communicate resident needs and concerns to the appropriate staff and complete required documentation.
• Maintain confidentiality, professional boundaries, and respectful working relationships.

What We’re Looking For

• A compassionate approach to supporting people facing hardship.
• Dependability, sound judgment, and strong communication skills.
• The ability to balance empathy with clear expectations and accountability.
• Patience and professionalism when handling conflict or stressful situations.
• The ability to work collaboratively, take initiative, and manage multiple responsibilities.
• Experience working with diverse populations or individuals experiencing homelessness is preferred.

Minimum Qualifications

• High school diploma or GED.
• CPR and First Aid certification.
• Ability to walk, sit, and stand for extended periods and perform routine shelter duties.
• Ability to lift, push, and pull materials weighing up to 40 pounds, with or without reasonable accommodation.

Compensation and Benefits

Compensation is based on qualifications. Health, dental, and vision insurance are not currently offered.

To apply: Submit your resume through Indeed and confirm your availability to work both Saturday and Sunday, 7:00 a.m.–5:00 p.m., three weekends per month.

Bridge of Hope Lincoln County is an equal opportunity employer and welcomes applicants from diverse backgrounds.

Pay: $16.00 - $17.00 per hour

Application Question(s):

• What interests you about working with individuals and families experiencing homelessness?
• Reliable attendance is essential in our 24/7 shelter. Can you consistently commit to this weekend schedule, and when would you be available to start?

Work Location: In person