Resident Care Manager

Overview

Join our dedicated team as a Resident Care Manager, where you will lead and oversee the daily operations of Ascentia House. The incumbent will ensure that all children and youth receive safe, high-quality, trauma-informed, culturally responsive, and person-centred care in accordance with the Child, Youth and Family Services Act (CYFSA), Ontario Regulations, MCCSS licensing standards, and Ascentia House policies. Your leadership will inspire staff, support residents’ well-being, and uphold the community’s reputation for excellence.

Responsibilities

• Supervise and coordinate the daily activities of caregiving staff to ensure exceptional resident care
• Develop and implement personalized care plans tailored to each resident’s needs, including dementia and medication management
• Oversee medication administration processes, ensuring accuracy and compliance with regulatory standards
• Manage budgets effectively to optimize resources while maintaining quality care services
• Lead staff recruitment, training, supervision, and performance evaluations to foster a motivated and skilled team
• Ensure compliance with all health and safety regulations, including assisted living and nursing home standards
• Foster positive relationships with residents and their families, addressing concerns promptly and compassionately

Skills

• Bachelor's degree in Child and Youth Care, Social Work, Psychology, Social Services, or a related field (Master's degree considered an asset).
• 5+ years' experience in residential child and youth care.
• 3+ years' supervisory or management experience.
• Thorough knowledge of CYFSA, MCCSS licensing requirements, and trauma-informed care.
• Experience supporting youth with autism, developmental disabilities, FASD, mental health, and behavioural needs.
• Demonstrated leadership and supervising experience in healthcare or residential settings.
• Skilled in budgeting, resource allocation, and operational management within a care facility.
• Proficient in medication administration procedures with attention to detail and regulatory adherence.
• Excellent communication skills to effectively collaborate with staff, residents, families, and healthcare professionals.
• Ability to handle complex situations with empathy, professionalism, and clear decision-making.

Join us in making a meaningful difference in the lives of children and youth by providing compassionate leadership and outstanding care. We are committed to supporting your growth as a Residential Care Manager through ongoing training and a collaborative work environment. Visit our website at https://www.ascentiahouse.com/careers for additional information.

Pay: $80,000.00-$85,000.00 per year

Education:

• Bachelor's Degree (required)

Experience:

• MCCSS/CYFSA: 2 years (required)
• residential care in a supervisory role: 4 years (required)

Licence/Certification:

• Bachelor of Child and Youth Care/Social Work (preferred)

Work Location: In person