Resident Service Assistant

Resident Services Assistant (RSA) (FT) Opportunity Available!

Make up to $17.12 per hour.

Do you want to work somewhere that...

You get to make a real difference in people's lives every day?

You will be appreciated, respected, and valued for the work you do?

If so, you may be a good fit for our Team.

OPTIONS INCLUDE:

· FLEXIBLE SCHEDULING / STUDENTS WELCOME

· EVENING / NIGHT SHIFT DIFFERENTIAL

· WEEKEND DIFFERENTIAL

· VACCINATION BONUS

· STABLE WORKPLACE ENVIRONMENT

· LONGEVITY BONUS BEGINNING AT $1,000 AFTER ONE YEAR OF FULL-TIME SERVICE.

· OPPORTUNITY TO ADVANCE TO FULL-TIME

Call Amie Markland, Director of Nursing, today at (423) 232-5500 to schedule an Interview or apply on the Facility website.

Join Our Team of “Caring People, Caring for People.”
EOE/Minorities/Females/Veteran/Disability

Job Overview

We are seeking a compassionate and attentive Resident Service Assistant to join our dynamic healthcare team. In this vital role, you will provide direct support to residents, ensuring their safety, comfort, and well-being within a behavioral health or psychiatric care setting. Your energetic approach will help foster a secure and nurturing environment, assisting residents with daily activities, monitoring their condition, and responding effectively to their needs. This paid position offers an exciting opportunity to make a meaningful difference in the lives of individuals facing mental health challenges and substance use disorders.

Responsibilities

• Observe and monitor residents’ behavior, mental state, and physical health to ensure safety and stability
• Assist residents with daily living activities, including personal hygiene, mobility, and medication management under supervision
• Implement behavior management strategies and de-escalation techniques to prevent crises and promote positive interactions
• Maintain accurate medical records, documentation of patient observations, and incident reports in compliance with facility protocols
• Respond promptly to emergencies using first aid, CPR, and crisis intervention skills while coordinating with medical staff or emergency responders as needed
• Support psychiatric care plans by engaging residents in therapeutic activities and providing emotional support
• Enforce safety protocols such as physical restraint techniques when necessary to protect residents and staff during behavioral crises

Experience

• Prior experience working in acute care settings or psychiatric hospitals is highly preferred
• Demonstrated knowledge of behavioral health concepts, crisis prevention, and de-escalation techniques
• Experience working with individuals with disabilities or mental health conditions, including substance use disorders
• Familiarity with medical terminology, patient monitoring procedures, and medication administration practices
• Background in psychiatric patient care or behavioral health hospital environments is advantageous
• Proven ability to communicate effectively with clients experiencing mental health challenges and collaborate with multidisciplinary teams
• Certification in first aid and CPR is required; additional certifications such as crisis intervention or physical restraint techniques are a plus

Join us in creating a safe, supportive environment where residents can thrive! This role offers the chance to develop your skills in psychiatric care while making a positive impact on individuals’ lives. We are committed to fostering a respectful workplace that values your dedication to patient care and professional growth.

Pay: Up to $17.12 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person