Resident Services Coordinator

Assists the Manager with the day-to-day operation of the property. The Resident Services Coordinator serves as the individual responsible for the property in the absence of the Community Manager.

ESSENTIAL JOB FUNCTIONS

Financial:

Collects and manages all rent payments, including online and credit card payments. Working one weekend a month is required for this position.

Makes daily rent collection and deposits.

Distributes non-payment notices to all residents with delinquent rent.

Completes follow-up activity regarding rent collections and any other miscellaneous income.

Assist the Community Manager with court filings and follow-up.

Leasing:

Shows prospective residents available units and tracks daily information in relation to walk-in prospects, move-ins, move-outs, and apartment conditions.

Assists the Community Manager in ensuring that all leases and addenda are completed accurately.

Maintains all current and former resident files.

Supports the overall marketing efforts and offers input and suggestions.

Assists in various leasing activities as required.

Maintains up-to-date knowledge of the market and competitive properties.

Assists the Community Manager with renewals of existing residents.

Has working knowledge of resident screening procedures.

Understands and complies with Fair Housing laws and standards.

Customer Service:

Assists in the handling of resident service requests and various concerns as required.

Conducts follow-up activity as needed with new and current residents to establish and maintain positive resident relations.

Other Job Functions:

Assists with and attends community-sponsored resident functions and activities.

Assists in creating the monthly newsletter.

Attends and participates in training classes and seminars as requested.

Maintains open communication with the Property Manager and Maintenance.

Inspects property common areas, apartment units and grounds on a regular basis.

Performs other duties as assigned -Excellent opportunity and benefits - No Calls Please EOE

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Work Location: In person