RESIDENT SERVICES (FOOD AND BAR SERVICES)

The Role

Under the direction of Management, the Resident Services (Food Services) Team Member plays an integral and valuable role in the day-to-day operations at The Maples. They are key to the residents' wellbeing by providing meals, snacks, beverages, and standby assistance. You will serve as a positive role model and represent The Maples in a positive, efficient, professional, and confidential manner.

Responsibilities

• Establish and maintain working relationships and perform all work in keeping with the Mission and Values of Maples Retirement Living.

• Promote and maintain the safety of staff, residents, and visitors as a priority.

• Demonstrate understanding of residents' rights and confidentiality.

• Maintain awareness of dietary needs of each resident.

• Communicate changes in resident health status to team members and management.

• Ensure guest needs are met.

• Assist in food preparation as needed.

• Serve meals politely and professionally.

• Assist residents with feeding or food preparation as directed.

• Ensure resident orders are placed as directed.

• Be aware of food allergies and sensitivities.

• Clean, clear, and set tables promptly.

• Provide bar services and uphold NS liquor laws

• Clean and rack dishes and cutlery.

• Vacuum and clean dining room after meal service.

• Sweep, mop, and wash floors.

• Clean windows, walls, and ceilings as needed.

• Perform additional duties as required.

Requirements

• High school/GED completion or prior experience in a similar role.

• Experience in commercial restaurant/food service is an asset.

• Nova Scotia Responsible Alcohol Service Certification

• Food Safety Certification

• Ability to work flexible shifts including days, evenings, weekends, holidays, and nights.

• Previous experience working with seniors is an asset.

Daily Skills

• Reliable and punctual.

• Excellent communication skills.

• Strong organizational and time management skills.

• Ability to work independently and as part of a team.

• Good personal hygiene and neatness.

• Current CPR & First Aid Certificate required; training provided by The Maples.

Safety Considerations

• Wear required PPE including non-slip shoes and uniforms.

• Report accidents/incidents immediately.

• Report unsafe conditions or equipment immediately.

• Comply with infection control procedures and policies.

• Participate in fire safety and emergency exercises.

• Follow warm-up and stretching practices before shifts.

• Moderate physical activity with lifting up to 50 lbs occasionally and prolonged standing/walking.

• Exposure to dining room and equipment noise; occasional outdoor duties.