Resident Support Services Assistant

Description:

Assists the Social Services Manager or Resident Support Services Manager in all day-to-day functions of the Social Services Department.

Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each

state’s specific background check requirements prior to contact with patients/residents.

Essential Functions

• Assists the Social Services department in day-to-day functions.
• Works with the residents, families and other team members to outline goals of their day at admission and the plan to meet those goals and discharge as appropriate.
• Assists residents/family members in obtaining appropriate forms to gain services, such as Medicaid applications or insurance appeals, as well as services and/or equipment at discharge.
• Ensures punctuality and regular attendance for assigned shifts.

Other Functions

• Conducts job responsibilities in accordance with the standards set forth in the company’s policies and procedures.
• Performs other tasks as assigned.

Knowledge/Skills/Abilities

• Ability to work cooperatively as a member of a team.
• Builds rapport quickly with peers and customers.
• Ability to maintain resident/patient confidentiality.
• Knowledge of accepted standards of practice for long-term care social workers is a plus.

Requirements:

Education

• High school diploma or equivalent required.

Licenses/Certification

• None required.

Experience

• Six months experience in a long-term care environment preferred.