Resident Support Technician

• Provide technical support and assistance to residents via phone, email, or in-person.
• Troubleshoot and resolve technical issues related to hardware, software, and network connectivity.
• Install, configure, and maintain computer systems, laptops, printers, and other peripherals.
• Conduct regular maintenance and updates of resident systems to ensure optimal performance.
• Collaborate with other teams to resolve complex technical issues and enhance overall system efficiency.
• Develop and implement procedures to improve the quality and effectiveness of technical support services.

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