Residential Program Manager

Job Title: Residential Program Manager
Location: Wilmington, MA
Salary: $65,000 per year
Schedule: Full-time

About Walnut Street Center:

Walnut Street Center (WSC) is a not-for-profit human service agency dedicated to empowering adults with Intellectual Disabilities (IDD) to lead engaged and meaningful lives. WSC achieves this by offering quality, outcome-based services that meet evolving stakeholder needs and foster collaboration among caring, engaged family members, friends, community partners, and dedicated staff.

Position Overview:

We are seeking a passionate and committed Residential Program Manager to oversee our residential homes supporting adults with IDD. This role is essential for creating a nurturing and supportive environment that encourages independence and community involvement. Individuals served prefer female-presenting staff.

What You Will Do:

• Staff Management: Oversee all aspects of staffing, including scheduling, on-call support, training, and supervision to ensure effective team performance.
• Case Management: Develop and implement Individual Support Plans (ISPs), coordinate medical appointments, and oversee program and clinical reviews to meet individual needs.
• Administrative Tasks: Manage administrative duties such as payroll processing, updating manuals, and overseeing house accounts and representative payee accounts.
• Activities of Daily Living (ADLs): Teach and supervise the implementation of essential skills, including social skills, personal routines, and financial management.
• Liaison: Act as the primary liaison between the agency and the families, friends, and guardians of the individuals served.
• Behavioral Interventions: Implement and monitor behavioral strategies to support individuals’ growth and development.
• Emergency Procedures: Develop and enforce emergency response protocols to ensure the safety of individuals in both home and community settings.
• Medication Management: Supervise the timely and accurate administration of medications, ensuring proper documentation and compliance.
• Safety & Reporting: Maintain a safe working environment and report any work-related injuries or incidents to Human Resources promptly.
• Additional Duties: Perform other responsibilities as assigned by management.

What You Bring to the Table:

• Experience: Minimum 2 years of experience managing a group home or working directly with individuals with IDD.
• Education: High school diploma or equivalent; further education in human services or related fields is a plus.
• Certifications: Valid Driver's License and MAP certification required. Must pass OIG, CORI, and SORI background checks.
• Skills: Excellent verbal and written communication skills.
• Health Requirements: Covid-19 Vaccination Card is mandatory.

How Our Values Show Up in This Role:

• Advocacy: Champion positive change and ensure individuals' voices are heard in decisions that impact their lives.
• Dignity: Respect individual autonomy and encourage full participation in their communities.
• Empowerment: Provide the necessary resources and support to help individuals achieve their goals.
• Support: Foster skill development, reinforce strengths, and celebrate achievements.

The Benefits and Perks:

• Health Benefits: Medical, dental, vision, and life insurance options.
• Retirement Plan: 401(k) with matching contributions.
• Paid Time Off: Generous PTO and flexible spending accounts.
• Tuition Reimbursement: Assistance for educational advancement.
• Diversity Commitment: We celebrate diversity and are dedicated to creating an inclusive workplace.

Here at WSC, we proudly celebrate diversity! WSC is committed to creating a workplace that reflects the world around us. We believe that the key to good work is empowering our people and we know that diversity and inclusion are a large part of that equation. Our realities shape our everyday experiences and it's our responsibility to our employees, clients, and our communities to address the issues with workplace representation. WSC does not discriminate on the basis of race, religion, color, nation origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are a proud equal opportunity employer.

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid orientation
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience:

• HCSIS: 2 years (Required)
• Intellectual and Developmental Disabilities (IDD) : 2 years (Required)

License/Certification:

• Driver's License (Required)
• MAP certification (Required)

Work Location: In person