Residential Program Manager

Cottonwood Community Alternatives, Inc. (CCA) is a mission-driven, private non-profit agency dedicated to empowering Colorado citizens with intellectual and developmental disabilities (IDD). Since 1991, we have offered comprehensive residential and day program services designed to foster independence, dignity, and a meaningful quality of life.

At CCA, our motto is People Serving People — a commitment that guides our work with both the individuals we support and our valued team members. We believe in person-centered services that honor individual choice, dignity, and ability, delivered in the most independent and least restrictive environments possible.

Key Responsibilities of an IDD Residential Program Manager

• Oversight of all aspects of residential program services, ensuring compliance with agency standards and regulatory guidelines.
• Manage a caseload of 15–20 adults with intellectual and developmental disabilities (IDD), ensuring person-centered care and service coordination.
• Recruit, train, schedule, supervise, and retain quality residential staff/providers, fostering a supportive and accountable team environment.
• Conduct performance evaluations, address employee concerns, and implement progressive disciplinary actions when necessary.
• Lead the development, coordination, and monitoring of programs in accordance with each individual’s Service Plan.
• Review and approve attendance, billing data, and payroll, collaborating closely with the Billing Coordinator to ensure accurate tracking and utilization of billable units.
• Conduct environmental monitoring of individual residences to ensure compliance with agency and IDD standards and regulations.
• Complete and submit all required monthly reports and documentation in a timely and accurate manner.
• Participate in a rotating on-call schedule to provide support and respond to emergencies as needed.
• Perform other duties as assigned, contributing to the overall success and integrity of the residential program.

Benefits for Full-Time Employees

• 4-day work week: 36 hours per week, closed on Fridays. Extra hours may be required to ensure caseload responsibilities are completed each week.

• Health insurance.

• Voluntary dental and vision insurance.

• Company paid life/AD&D and long-term disability insurance.

• 401k retirement plan with company match.

• Flexible spending account.

• Paid vacation and six paid holidays.

• Employee Assistance Program.

• Bachelor’s Degree in a related field; a combination of undergraduate or graduate classes and experience may be considered.

• Two years of previous management/supervision experience required.

• Valid Colorado driver’s license, reliable vehicle, and proof of insurance.

• Must meet Driving Requirements; no major driving violations in the last 5 years and no more than 3 minor driving violations in the last 3 years.

• Ability to pass a background check.