Residential Staff

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WE'RE HIRING!

WE'RE HIRING! Youth Residential Support Staff / Direct Care Specialist

New Hope Recovery LLC – New Hope Teen Haven

Location: Columbus, Ohio

Setting: Youth Behavioral Health Residential Group Home

Schedule: Full-Time, Part-Time & Overnight Shift, weekend shifts!

About the Position

New Hope Recovery LLC is seeking compassionate, dependable, and dedicated individuals to join our residential group home team. Our program provides a safe, structured, and therapeutic living environment for youth ages 6–17 who may experience behavioral challenges, emotional difficulties, trauma, and mental health concerns.

We are looking for individuals who are passionate about making a positive impact in the lives of youth while maintaining a safe, supportive, and nurturing environment.

Key Responsibilities

• Provide direct supervision, guidance, and emotional support to youth in a residential group home setting.
• Maintain a safe, structured, and therapeutic environment.
• Assist youth with daily routines, personal hygiene, meals, chores, and independent living skills.
• Implement individualized treatment plans, behavioral interventions, and positive reinforcement strategies as directed.
• Utilize trauma-informed care, verbal de-escalation, and crisis prevention techniques when addressing challenging behaviors.
• Supervise and engage youth in recreational activities, community outings, educational activities, and life skills development.
• Monitor youth behaviors, identify safety concerns, and promptly report incidents to management.
• Complete accurate daily progress notes, shift reports, incident reports, and required documentation.
• Support medication routines according to agency policies, training, and authorization.
• Assist with transportation to appointments, school, and approved community activities when assigned.
• Maintain professional boundaries, confidentiality, and respectful communication with residents, families, and coworkers.
• Follow all agency policies, safety procedures, and applicable state licensing requirements.
• Work collaboratively with therapists, case managers, supervisors, and other treatment team members.

Qualifications

• High school diploma or GED required.
• Experience working with children, adolescents, behavioral health, mental health, foster care, or residential treatment populations preferred.
• Experience with youth who exhibit challenging behaviors is highly desirable.
• Strong communication, patience, problem-solving, and conflict-resolution skills.
• Ability to remain calm and professional during stressful situations.
• Ability to work independently and as part of a team.
• Must successfully complete required background checks and employment screenings.
• Must be willing to complete CPR/First Aid, crisis intervention, trauma-informed care, and other required training.
• Reliable transportation and consistent attendance are essential.
• Valid driver's license may be required for positions involving transportation.

Ideal Candidate

We are seeking individuals who are patient, compassionate, firm but fair, emotionally mature, and committed to helping youth succeed.

Our residents need staff who can provide consistency, structure, encouragement, and positive role modeling, especially during difficult moments.

This position requires more than simply supervising youth. It requires active engagement, accountability, strong documentation skills, and a genuine commitment to their safety and emotional well-being.

Why Join Our Team?

• Make a meaningful difference in the lives of vulnerable youth.
• Gain valuable experience in behavioral health and residential services.
• Work in a supportive, team-oriented environment.
• Receive job-related training and professional development opportunities.
• Opportunity for career growth within New Hope Recovery LLC.

Apply Today!

If you are passionate about working with youth and believe in providing structure, compassion, and accountability, we encourage you to apply.

New Hope Recovery LLC
www.newhoperecovery.co

Helping youth build healthier, safer, and brighter futures.

Pay: $16.50 - $19.00 per hour

Benefits:

• Paid orientation
• Paid training

Work Location: In person