Residential Support Coordinator

About Us

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. She aims to empower them to dream of a future where they are not limited by family circumstances.

We are excited to welcome a dedicated and experienced individual to the role of Residential Support Coordinator. In this crucial position, you will play a pivotal role in providing exceptional residential support services for our incoming scholars. Your main objective will be to stay on campus, ensure scholars' well-being, safety, and a smooth transition into our residential facilities whilst upkeeping the campus to be vibrant. You will collaborate closely with scholars, their families, and other stakeholders to foster a positive and supportive living environment.

KEY RESPONSIBILITIES

Scholar Routine Care and Support:
Live in campus with scholars and provide routine care and support, including assistance with meals, waking up, and lights out duties, ensuring scholars' well-being and adherence to daily schedules

Coordinate and oversee the security, facilities/ cleaning to upkeep and optimise the residential environment for the scholars

Role Modelling and Wellbeing:
Serve as a positive role model, demonstrating professionalism, responsibility, and respect, while staying vigilant to ensure scholars' safety

Offer general emotional support, contributing to a positive living environment for scholars within the residential community, collaborating with other staff members as needed

Residential Policies and Procedures:
Communicate, promote, and enforce residential policies and procedures, ensuring compliance and adherence by scholars

Collaboration and Coordination:
Collaborate with internal departments, such as Scholar Development Executives, Programme, and security, for a holistic approach to scholar support. Build relationships with external partners to enhance residential support services

Crisis Management:
Be prepared to handle emergency situations, including fire safety and first aid, following established protocols to ensure the safety of all residents

Residential Events and Programming:
Support residential events, activities, and programs that promote community engagement, cultural exchange, and personal growth among scholars

Administration/Operations and Facilities Support

Support in procurement, upkeeping of facilities and administration duties for the daily/event operations of the campus

QUALIFICATIONS

Diploma or degree in a relevant field, or equivalent experience

Previous experience in residential support or student services is a bonus

Strong interpersonal and communication skills, connecting effectively with scholars from diverse backgrounds

Knowledge of youth engagement theory and cultural sensitivity

Demonstrated crisis management

Excellent organizational and multitasking abilities

Ability to work independently and collaboratively within a team-oriented environment

Mandatory to stay on campus, working rotational night and morning shifts, including Sunday evenings, with Friday early dismissal, as required

Only shortlisted candidates will be notified.

=DREAMS is a secular co-ed weekday residential model that provides after school education & support to promising & deserving children from underprivileged households to break out of poverty & dream of a future not limited by their family circumstances.