Residential Support Worker

Job Overview

Eden West Care Ltd is looking for compassionate, reliable and enthusiastic Residential Support Workers to join the team at Kingsleigh House, our two-bed children's home in Kingswood, Bristol.

At Eden West, we believe that positive relationships, consistency and a genuine understanding of each child are at the heart of good residential care. Our approach is trauma-informed and relationship-based, incorporating PACE, the Trauma Recovery Model and Positive Behaviour Support to help children feel safe, understood and supported to make progress.

As a Residential Support Worker, you will play an important role in creating a warm, nurturing and stable home environment for the children in our care. This isn't just about completing tasks or managing routines. You'll spend time building meaningful relationships, creating positive experiences and supporting children through both the ordinary and more challenging moments of everyday life.

The role will include working a 2-on, 4-off rolling rota, including sleep-ins, weekends and Bank Holidays.

Key Responsibilities

• Build safe, trusting and consistent relationships with children and young people.
• Provide nurturing, child-centred care that reflects each child's individual needs, experiences and care plan.
• Support children with everyday routines, including education, appointments, meals, activities, personal care where required and maintaining their home environment.
• Plan and take part in activities, hobbies, days out and positive experiences.
• Support children to develop independence, confidence, emotional regulation and practical life skills.
• Use trauma-informed, PACE and Positive Behaviour Support approaches when responding to behaviour and emotional distress.
• Safeguard children and respond appropriately to any concerns, disclosures or changes in risk.
• Support children following incidents using restorative and relationship-based approaches.
• Complete clear and accurate daily records, reports and other required documentation.
• Work collaboratively with colleagues, families, social workers, education providers and other professionals.
• Attend training, supervision, reflective practice and team meetings.
• Support the wider development of the home and contribute positively to the culture of Eden West.

About You

You do not need to have spent your whole career working in residential childcare. We are interested in people with the right values, resilience and ability to build positive relationships with children.

Previous experience working with children, young people, residential care, education, youth work, mental health, support work or similar settings would be beneficial.

We are looking for someone who:

• Is warm, caring and genuinely interested in supporting children.
• Can build positive relationships while maintaining appropriate professional boundaries.
• Is patient, emotionally resilient and able to remain calm during challenging situations.
• Understands that behaviour is a form of communication and is willing to look beyond the behaviour to understand the child.
• Can work effectively as part of a team.
• Is reliable, reflective and open to learning.
• Has good written and verbal communication skills.
• Is comfortable using IT systems for recording and reporting.
• Is able to work the required rolling rota, including weekends and sleep-ins.
• Holds a full UK driving licence and is willing to drive as part of the role.

A Level 3 qualification in Residential Childcare is desirable but not essential. Where required, successful candidates will be supported to undertake the relevant qualification.

What Eden West Offers

Salary: £31,271 per annum, inclusive of expected sleep-ins

In addition:

• £16.50 per hour weekday overtime
• £20.00 per hour weekend overtime
• Time and a half for Bank Holidays
• Double time on Christmas Day, Boxing Day and New Year's Day
• £250 annual wellbeing allowance
• Company pension
• Paid induction and mandatory training
• Funded qualifications and ongoing professional development
• Regular supervision and reflective practice
• Genuine opportunities for progression as Eden West grows
• Free on-site parking
• Casual dress/no uniform
• Christmas staff recognition
• A supportive, therapeutic and relationship-led working environment

Our Recruitment Process

Eden West is committed to safeguarding and promoting the welfare of children and young people. Successful applicants will be subject to our safer recruitment process, including an Enhanced DBS check, satisfactory references, full employment history and other relevant pre-employment checks.

Please note: Eden West is currently progressing through the Ofsted registration process. We are beginning recruitment and interviews in preparation for opening; however, employment start dates remain TBC and will be subject to successful Ofsted registration.

Visa Sponsorship: Unfortunately, Eden West Care Ltd is not able to offer visa sponsorship for this position. Applicants must therefore already have the right to work in the UK.

Pay: £31,271.00 per year

Benefits:

• Casual dress
• Company pension
• Free parking
• Health & wellbeing programme
• Paid training

Work Location: In person