Resort Manager

About the Role

Skyes Glamping Resort, Munnar is looking for an experienced and responsible Resort Manager to oversee the day-to-day operations of our resort and ensure an excellent guest experience.

Key Responsibilities

• Manage daily resort operations, including front office, housekeeping, food & beverage and guest services
• Handle guest check-ins, check-outs, queries and complaints professionally
• Supervise and coordinate resort staff and allocate daily duties
• Monitor housekeeping standards and overall property cleanliness
• Coordinate breakfast, campfire, BBQ and other guest activities
• Manage bookings and coordinate with online travel platforms and direct customers
• Maintain daily sales, expense and occupancy records
• Monitor inventory and coordinate purchases
• Ensure proper maintenance and upkeep of the property
• Handle staff attendance, discipline and performance
• Drive guest satisfaction, positive reviews and repeat bookings
• Coordinate with the management and provide regular operational updates

Requirements

• Previous experience in a hotel/resort or hospitality management role
• Good communication and interpersonal skills
• Strong leadership and staff-management abilities
• Basic knowledge of MS Office and hotel/resort booking systems
• Ability to handle guests and operational issues independently
• Good knowledge of English and Malayalam; Hindi is an advantage
• Candidates with experience in Munnar or similar tourist destinations will be preferred
• Willingness to stay at the property if required

What We Offer

• Competitive salary based on experience
• Accommodation and food
• Opportunity to work in a premium nature-based glamping resort
• Growth opportunities within the hospitality business

Interested candidates can apply with their updated CV and details of previous hospitality experience.

Pay: ₹22,000.00 - ₹27,000.00 per month

Work Location: In person