Resource Management Analyst

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Resource Management Analyst

Job Description

Assign resources to specific client engagement projects with a goal of effectively balancing resource utilization.

Track/ manage the incoming workflow of requests Globally

Works with the management team to identify the type of technical and business resources needed, assembling teams that are qualified to perform the work and financially aligned with project budget and schedule plans.

Coordinates plans for resource redeployment with the field organisation/ leadership.

Assigning available employees to projects in accordance with their skillsets, previous experience, and availability

Monitoring day-to-day project activities and corresponding resourcing

Monitoring and managing employees workload, utilization, and overtime hours.

Ability to be flexible with work hours/availability to support team members in other time zones.

Demonstrated track record of being proactive and creative in problem-solving. Strong desire and follow through to make things easier for teams we are supporting.

Required Experience | Skills

6-8 years of experience preferably in managing operations | stakeholder management | customer service domain | Resource Management | Project Management

Skills: Power Point | MS Excel

Soft Skills: Excellent communication

Flexibility to work in shifts

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