Resource Manager

We are a global digital agency comprised of strategists, creatives, media experts, data scientists, and engineers driven by one common purpose — accelerate business growth through marketing and digital transformation. Named a top 3% Google Premier Partner and recognized by Inc. 5000 and Adweek’s 75 Fastest Growing Companies, we’re constantly looking for “A” players to join our team.

The rapid growth is attributed to our strongest asset — our people. Our teams are highly collaborative and work closely with each client to set clear goals and objectives so that we can deliver exceptional results. Mindgruve is a place where every opinion is valued. Not only will you be empowered to contribute ideas, but you will also play a key role in the execution and driving success for brands across a variety of industries. Sound fun? Perfect — you’ll fit right in.

About The Role As Resource Manager, you will play a critical role in supporting our projects by ensuring teams are resourced appropriately and efficiently. You will collaborate closely with Account Managers/Directors, Project Managers and Department Heads to allocate resources (including internal employees, independent contractors, third-party partners), identify/address potential bottlenecks, and maintain overall project flow. Your focus will be on ensuring best practices are followed, data quality is maintained in systems, and generating reports for leads and management to help teams prioritize their time effectively. You enjoy assembling a team for a project, speaking with team members and making connections, and thrive on helping teams plan and prioritize time to deliver quality work.

Essential Duties And Responsibilities

• Resource Allocation: Track availability of all agency staff members. Work with account managers, project managers and department managers in updating resource plans in the resource management tool.
• Traffic Management: Oversee the workflow and coordination of projects between different teams, addressing any resource-related issues that may impact project timelines or quality.
• Resource Planning: Coordinate between business development and team leads to ensure best practices are followed around creating future plans and entering budgets in the resourcing tool.
• Communication: Facilitate clear and timely communication between teams and Managers regarding resource availability and potential conflicts. Join weekly resource meetings.
• Utilization Reporting: Track and report on resource utilization. Identify potential instances of under- or over-allocation.
• Tools & Systems Management: Maintain quality data in resourcing, time keeping, and project management tools. Conduct audits to ensure best practices are followed in terms of data standardization and time tracking.
• Skills Tracking: Maintain the database of skills tagging based on team lead inputs.
• Talent Collaboration: Maintain the agency’s contractor and vendor database. Partner with HR and team leads to source, vet, and onboard new freelance and partner talent to build a reliable resource bench.

Qualifications WORK EXPERIENCE

• 3+ years of experience in a digital agency setting
• Experience in project management, resource management, production management, or traffic management
• Understanding of project management principles and tools (e.g., Asana, Monday, ClickUp or other agency management tools)

KEY SKILL SETS

• Excellent organizational and multitasking skills, with the ability to prioritize tasks and manage competing demands
• Exceptional communication and interpersonal skills, with the ability to work effectively with cross-functional teams
• Analytical mindset with a problem-solving approach
• Detail-oriented mindset and experience working with data
• Excellent written and verbal communication skills
• Ability to handle sensitive and confidential information

LOCATION

Mexico City, hybrid scheme.