Resource Manager (Contract)

Requisition ID

28460

Country

United States of America

Location type

Remote

About Us

Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business - synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That’s why the world’s most forward-thinking companies across every major industry turn to us - for a shared commitment to lasting impact and the bold ambition to Be More Than.

Headquartered in Los Angeles, our over 17,000 colleagues globally serve clients from more than 130 offices across the globe. We offer five core capabilities that span the full talent lifecycle:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership and Professional Development
• Total Rewards

Job description

This is a 6-month contract opportunity

The Resource Manager is responsible for supporting the effective allocation and utilization of talent across client engagements for an assigned portfolio of capabilities, geographies, and/or markets. The role executes staffing decisions, maintains accurate resource data, and aligns project requirements with available skills and capacity.

Working as part of the Resource Management function, the Resource Manager enables efficient staffing outcomes, supports utilization targets, and contributes to high-quality client delivery. The role balances influence, relationship management, data-driven decision-making, and practical problem-solving in a fast-paced, client-driven environment while promoting consistent use of Resource Management tools, processes, and policies.

This temporary position will provide Resource Management coverage for the North America Assessment, Succession, Leadership & Development (ASLD) portfolio with. The successful candidate will partner with Resource Management and business stakeholders. To understand and navigate the coaching talent pool and identify best-fit candidates to meet demand in a timely manner.

POSITION RESPONSIBILITIES

Resourcing & Talent Deployment

• Follow established end-to-end staffing and resource planning processes for the assigned portfolio, aligning consultant capability, availability, cost, utilization, pipeline demand, and business priorities.
• Identify and resolve staffing conflicts by balancing client needs, consultant availability, development goals, and commercial considerations; escalate significant risks as appropriate.
• Maintain detailed knowledge of assigned talent pools, including skills, availability, interests, development goals, capability gaps, and surplus capacity.
• Identify and advocate for new, unknown, emerging, or underutilized talent, creating deployment opportunities that support business needs, utilization, and career development.
• Manage capacity and support timely redeployment of available talent.
• Support existing contingent workforce planning and resourcing requests, including visibility to utilization, cost, rate considerations, and timely onboarding activities.

Demand & Capacity Planning

• Use pipeline, capacity, utilization, and demand information to anticipate resource requirements and identify gaps or risks.
• Partner with RM Leaders and Opportunity Leaders during the sales process to shape workforce requirements for priority opportunities and resolve capacity constraints through talent redeployment or contingent workforce sourcing.
• Provide clear visibility into talent capacity, deployment readiness, cost impact, and resourcing risks.

Stakeholder Partnership

• Partner with Resource management leadership, regional Engagement Managers, and project Managers to understand engagement requirements and portfolio priorities.
• Manage stakeholder expectations through structured communication, proactive alignment, and education on Resource Management practices.
• Collaborate with Resource management, Operations, KF Hire, and business leadership to align resource planning with hiring needs, revenue forecasts, margin improvement, cost management, and delivery priorities.
• Stay current on Korn Ferry's organizational matrix across solutions, markets, geographies, lines of business, and internal functions to inform staffing decisions.

Commercial Awareness, Systems & Data

• Apply working knowledge of revenue, margin, utilization, and cost management to staffing and capacity decisions.
• Work with ASLD Resource Management team to leverage Salesforce and other approved data sources to monitor pipeline and forecast changes and share actionable insights with Resource Management leadership and stakeholders.
• Use approved Resource Management systems as the central repository for resourcing requests and consultant bookings, in alignment with established resourcing and delivery-tracking standards.
• Drive accurate and timely talent information across approved systems.
• Maintain data integrity and support accurate time entry and delivery data within proprietary systems.
• Use approved AI tools, automation, and analytics to improve the efficiency, accuracy, and scalability of Resource Management processes.

Governance & Continuous Improvement

• Promote consistent Resource Management practices, processes, policies, and governance standards across the assigned portfolio.
• Contribute to global Resource Management change and continuous-improvement initiatives across process, technology, and implementation activities.
• Identify opportunities to improve resource planning effectiveness, operational efficiency, commercial performance, data quality, and workforce planning capability.
• Support team capability through knowledge sharing, and role and process compliance, as applicable.

EDUCATION, EXPERIENCE, & OTHER QUALIFICATIONS

• Undergraduate degree or equivalent required.
• Minimum of six years of experience in resource management, workforce planning, or consulting operations.
• Minimum of three years of experience in a professional services or corporate environment is strongly preferred.
• Strong commercial and financial acumen, including an understanding of project economics, utilization, revenue, margin, and cost drivers.
• Strong communication, stakeholder management, influencing, negotiation, and conflict-resolution skills.
• Ability to operate effectively in a fast-paced, matrixed environment with competing demands and short timelines.
• Proven ability to work through ambiguity and evolving business needs with sound judgment, resilience, and attention to detail.
• Strong analytical, problem-solving, and project management skills.
• Ability to work effectively across multiple geographies and cultures.
• Proficiency in Microsoft Office and Power BI.
• Experience with ERP and Resource Management systems preferred.
• Fluent English; additional languages are an advantage.

Korn Ferry may use AI as part of its recruitment process, but all hiring decisions are made by humans.

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

#LI-DNI

Pay Transparency for Remote Workers

If you are a resident of California, Colorado, District of Columbia, Hawaii, Illinois, Maine, Maryland, Massachusetts, New Jersey, New York, Ohio, Virginia or Washington, please click herefor remote opportunities with Korn Ferry in your state/province.

Reference Job Id: 28460

Background Check Disclaimer

The successful candidate will need to complete background checks as part of our recruitment process, this may include criminal, education credentials, employment history, and other background information relevant to your employment qualifications