Public Sector Resourcing

On behalf of GLD (Government Legal Department), we are looking for a Resourcing Operations Manager - Onboarding (Inside IR35) for a 6 months on a hybrid basis (60% in Manchester (preferred), London or Leeds)
As a Resourcing Operations Manager - Onboarding your main responsibilities will be to:
<ul>
<li>Lead and supervise a small team responsible for pre-employment checks and candidate onboarding.</li>
<li>Manage day-to-day resourcing operations to ensure an efficient and effective service.</li>
<li>Allocate workloads, monitor progress and manage competing priorities to meet deadlines.</li>
<li>Oversee pre-employment checks, ensuring processes are completed accurately and in line with relevant procedures.</li>
<li>Monitor candidate progress throughout the onboarding process, resolving issues and minimising delays.</li>
<li>Maintain accurate candidate records and ensure recruitment systems are updated promptly.</li>
<li>Identify and address operational issues, escalating risks where appropriate.</li>
<li>Provide guidance and support to team members, monitoring performance and maintaining quality standards.</li>
<li>Liaise with candidates, recruiters, hiring managers and other stakeholders to resolve queries and provide updates.</li>
<li>Identify opportunities to improve onboarding processes, service delivery and team efficiency.</li>
<li>Ensure a customer-focused service, delivering a positive candidate and stakeholder experience.</li>
</ul>
Essential: 
<ul>
<li>Experience in recruitment or resourcing operations, including pre-employment checks and candidate onboarding.</li>
<li>Experience of managing or supervising a small team.</li>
<li>Strong organisational skills, with the ability to manage workloads and competing priorities.</li>
<li>Experience using applicant tracking systems (ATS) and maintaining accurate recruitment records.</li>
<li>Good working knowledge of Microsoft Excel and the wider Microsoft Office suite.</li>
<li>Strong communication and stakeholder-management skills.</li>
<li>Excellent attention to detail, with a focus on accuracy and quality.</li>
<li>Ability to deliver work at pace and meet deadlines.</li>
<li>Strong problem-solving skills and the ability to resolve operational issues.</li>
<li>A customer-focused approach, with a commitment to delivering a high-quality service.</li>
</ul>
Desirable: 
<ul>
<li>Previous experience working in Civil Service recruitment or resourcing operations.</li>
<li>Knowledge of Civil Service recruitment policies, processes and pre-employment checking requirements.</li>
<li>Experience improving onboarding processes and operational efficiency.</li>
<li>Experience managing team performance and supporting continuous improvement.</li>
</ul>
Please be aware that this role can only be worked within the UK and not Overseas.
Disability Confident
As a Disability Confident employer, GLD encourage applications from disabled and neurodivergent candidates. Applications from candidates who identify as having a disability and meet the essential criteria for the role will be prioritised for review. Where application volumes are high, additional role-specific and desirable criteria may be applied as part of the shortlisting process which may include holding active security clearance.
DE&amp;I Commitment
in applying for this role, you acknowledge the following "this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different".

Resourcing Operations Manager – Onboarding

Resourcing Operations Manager – Onboarding

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