Restaurant & Bar Hostess

Restaurant & Bar Hostess

The Factory Phuket

Location: Phuket, Thailand | Employment Type: Full-time

About the Role

The Factory Phuket is looking for a friendly, professional, and service-minded Restaurant & Bar Hostess to welcome and assist guests and ensure a smooth and enjoyable dining experience.

Key Responsibilities

• Welcome and greet guests in a warm and professional manner.
• Manage reservations, guest seating, and table arrangements.
• Assist guests with menus and provide information about the restaurant and bar.
• Handle guest inquiries, reservations, and requests professionally.
• Coordinate with the restaurant and bar teams to ensure smooth service.
• Monitor guest needs and assist in resolving concerns.
• Maintain an organized and welcoming reception area.
• Support daily restaurant and bar operations as required.
• Perform other duties assigned by management.

Requirements

• Previous experience in Hostess, Guest Relations, Reception, or a similar role is preferred.
• Good command of English, both spoken and written.
• Additional language skills, particularly Russian or Chinese, are an advantage.
• Strong communication and interpersonal skills.
• Service-minded, attentive, and detail-oriented.
• Able to work well under pressure and as part of a team.
• Flexible to work shifts, weekends, and public holidays.