Restaurant Captain

About the role

As Restaurant Captain, you will be fully responsible for daily restaurant floor operations and ensuring high service standards are maintained at all times. This is a strategic position that allows you to be part of the premium service culture we are building at Akari Ramen & Sushi Indonesia.

Key responsibilities

• Direct supervision of service staff
• Management of guest queues
• Coordination with the kitchen to ensure smooth food service
• Lead the team effectively
• Resolve customer complaints professionally
• Ensure cleanliness and comfort of dining areas in line with Akari brand image
• Monitor quality of products and service with attention to detail
• Motivate the team to achieve customer satisfaction targets and daily operational efficiency

About you

• Minimum Diploma level education
• One to three years of work experience in F&B or hospitality industry
• Excellent Customer Service skills
• Strong Leadership qualities to guide the team
• Deep understanding of F&B Knowledge and Restaurant Management
• Dedicated, friendly, and ready to face challenges in a dynamic work environment

About us

Akari Ramen Indonesia is a Japanese culinary destination offering authentic dining experiences through the Akari Ramen & Sushi Indonesia concept, with locations at Living World Mall Bali, Living World Kota Wisata, and ICON Bali.