Restaurant Captain / Floor Supervisor

Company Overview

Food Concepts Group (FCG) has shaped Singapore’s dining scene since 2011 with brands like Altro Zafferano, Griglia Open Fire Italian Kitchen, and 54 Steakhouse. FCG focuses on culinary excellence, strong leadership, and memorable guest experiences.

Job Summary

Join a leading restaurant group in Singapore, supporting smooth outlet operations and delivering excellent guest service while growing your skills and career in a dynamic, professional environment.

Responsibilities

Assist in delivering smooth and efficient service to ensure operational excellence in the outlet

Maintain consistent adherence to restaurant standards for quality and service

Provide excellent customer service by promptly taking orders and delivering items without delay

Apply thorough knowledge of the restaurant menu to inform and upsell to guests

Maintain cleanliness and organization of both front and back of house areas

Prepare mise-en-place according to operational needs and ensure tables are cleaned and reset after each course

Report operational issues to the Service/Operations Manager and follow up on solutions or actions

Participate actively in training sessions to improve product knowledge and service skills

Assist in monthly inventory checks of operating equipment and supplies

Collaborate effectively with team members to support a positive and efficient work environment

Preferred competencies and qualifications

Diploma or certificate in Hospitality or Tourism Management is desirable

Minimum 3 years of experience as a Captain or Supervisor in F&B candidates with less experience may be considered for Food Runner roles

Strong communication skills with the ability to solve problems proactively

Attention to detail in service delivery and operational tasks

Team player with good team-building skills and ability to communicate across all employee levels

Personable, discreet, reliable, and diplomatic in guest and team interactions

Positive, motivated, and passionate attitude with a willingness to learn multiple skills

Good personal grooming and presentation

High degree of integrity and adaptability to changing environments

Willingness to work weekends and public holidays

Food Concepts Group (FCG) has been shaping Singapore’s dining scene since 2011, with a portfolio

that includes Altro Zafferano, Griglia Open Fire Italian Kitchen, and 54 Steakhouse. From refined Italian

fine dining to vibrant open-fire cooking and contemporary steakhouse experiences, FCG is driven by

culinary excellence, strong leadership, and a commitment to delivering memorable guest experiences.