Restaurant - F&B Service Agent

About the role

We are looking for a friendly, enthusiastic, and guest-oriented F&B Service Agent to join our Restaurant team. The successful candidate will be responsible for providing efficient food and beverage service, maintaining restaurant cleanliness and presentation, and ensuring a pleasant dining experience for all guests.

Key responsibilities

• Welcome guests warmly and assist with seating arrangements.
• Present menus, explain menu items, take orders, and serve food and beverages accurately.
• Ensure timely and attentive service throughout the guests' dining experience.
• Prepare and maintain table settings, service stations, and restaurant areas.
• Clear tables and reset them promptly while maintaining cleanliness and hygiene.
• Coordinate with kitchen and bar team members to ensure smooth service operations.
• Respond to guest enquiries and feedback professionally, escalating complaints to the supervisor when necessary.
• Follow hotel service standards, standard operating procedures, and food safety requirements.
• Assist with restaurant opening and closing duties, including setup and replenishment of service supplies.
• Perform other duties as assigned by the F&B management team.

Pay: RM1,700.00 - RM1,900.00 per month

Benefits:

• Additional leave
• Flexible schedule
• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person